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COVID 19 Communication Update

With the continuing development of the Coronavirus COVID-19 affecting businesses across the UK, we wish to reassure our members, customers, staff, partners and stakeholders that their safety is our immediate priority and furthermore to update you on the necessary precautions we are taking to ensure the challenge ahead of us causes minimal disruption to your business.

We are continuing to closely monitor guidance provided by Government. Following on from the announcements by Boris Johnson, we have:

• Completed an operational evaluation, to enable working from home for essential staff, stopping all non-essential travel and contact, in an effective and efficient manner. A small number of our workforce have been furloughed; therefore, alternative contacts have been arranged to assist with queries. We are confident this will not affect our highly regarded Customer Service;

• Begun evaluating options for assessments going forward. We will contact members either at the time their assessment visit would normally be arranged, or at the point in time when they would normally renew. We will need to know whether members are able to operate and what action they want to take towards certification / registration. The approach may vary, but we expect we will be able to consider:

- postponement of assessment

- remote assessment

- spreading payments over longer periods

- registration holiday if you are unable to pay

• Rescheduled all training courses booked from Monday 23rd March 2020 to new dates which will take place after Monday 1st June 2020. This applies to all of our training courses under Premier Training Academy and NAPIT Training including our Pop-up locations and bespoke training. Any online courses will continue to be delivered as normal.

• Liaised with our third-party partner customers with an update on how their service may or may not be affected; Specific update communications will be released from our third-party partners keeping you up-to-date;

• Postponed all events held and attended until September to reduce the risk to our members, customers, staff, partners and stakeholders at the height of the pandemic.

The continuity of our service is paramount, as well as keeping our members up to date with how this situation will affect them. As it evolves, we will continue to remain in contact and notify members of any significant changes.

Mike Andrews LLB (Hons), LLM - NAPIT Group Chief Executive

Article Published: 26 March 2020


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NAPIT is one of the leading Government approved and United Kingdom Accreditation Service (UKAS) accredited membership scheme operators in the building services and fabric sector. There are currently more than 10,000 NAPIT registered installers in the electrical, heating, plumbing, ventilation, microgeneration and building fabric trades across the UK domestic, commercial and industrial markets. Read more...

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