This form must be completed by the customer or any assisting party who would like to make a formal complaint about a NAPIT member. NAPIT are committed to investigate all reports of technical incompetence.
Please complete this form as fully as possible to assist us in processing your complaint. If you have any problems filling in this form please contact Customer Services on 0345 543 0330.
A copy of the information submitted in this form will be delivered to the email address in section 1.