Careers

NAPIT are looking for a well-rounded individual who will thrive in a varied role. The position will support the accounts team with the daily administration requirements of finance office.

This is a permanent position following a successful 3-month probationary period. This role focuses on providing administrative support to NAPIT's Technical Department, reporting to the Technical Administration Manager. This is a varied role which would suit someone who has great attention to detail and can work at pace.

Purpose & Main Duties:

As part of our busy Technical Department, the role of Admin Assistant involves, but is not limited to:

• Providing support for the Technical Administration Manager
• Processing and checking of a variety of documents, reports and trackers
• Updating internal systems to ensure data is correctly logged
• Managing incoming enquires via calls and emails
• Booking meeting rooms and arranging meeting schedules
• Organising filing systems
• Processing invoices, tracking receipts, checking expenses and other basic bookkeeping tasks
• Arranging travel plans and hotel accommodation
• Responding to questions and requests for information

Essential Skills and Experience

• Administration work experience preferred but not essential
• Attention to detail and high level of data accuracy
• Strong written & verbal English
• Good communication skills and telephone experience
• The ability to use standard computer systems including Microsoft Office suite. Training will be provided for our internal systems
• Able to work to deadlines
• Highly organised and hard working
• A can-do attitude
• The ability to work as part of a larger team but being self-sufficient and self-motivated
• Ideally, but not essential, we would like to see candidates who hold qualifications of GCSE C grade or above
• Able to provide a minimum of two work references
• Preferably with a full UK driving license and access to transport due to location of our offices

Benefits and package:

• Contributory pension
• Eligibility to join a health insurance scheme following successful 3-month probation
• On-site parking
• Various discounts from services provided by NAPIT and external partnerships
• 25 days p/a + statuary holidays

Candidates with the relevant experience or job titles of; Administration, Support Administrator, Business Administrator, Admin Support, Customer Support, Customer Services, Administrative Assistant, Office Administrator, Admin Assistant, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Business Support Assistant, Administrator, PA, Personal Assistant may also be considered for this role.

The role of Communications Officer is focused on raising the profile of NAPIT & the Electrical Safety Roundtable (ESR). This is to be achieved through the creation of relevant content, shared via blogs, newsletters, internal briefing comms and with other relevant bodies and organisations.

This individual will also be responsible for monitoring the activities of Government and other relevant working groups and organisations, providing strategic communications advice and public affairs support.

NAPIT are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound call, chat and email channels. The Customer Services Team are a front-line service for NAPIT’s customers as well as members of the public and external agencies, receiving high volumes of calls on a variety of areas and subjects including receipt of complaints. We pride ourselves on a team who deliver an excellent customer experience and help maintain our positive Net-promoter score.

NAPIT are looking for a motivated and confident person who enjoys working with multiple parties to log, investigate and achieve complaint resolution. As a Complaints Co-Ordinator you will handle a high level of complaint cases reported by consumers and other 3rd parties against NAPIT members.

NAPIT are looking for an experienced office administrator who will thrive in a structured but fast past admin role whilst maintaining attention to detail. The primary focus of the Schemes Team is the management of NAPIT’s membership customer base and ensuring that they are meeting the necessary requirements for initial and ongoing certification.

ASAP

NAPIT are recruiting skilled and experienced individuals to join our technical helpline team on a full-time basis to assist with the members and schemes technical queries. The role will require excellent telephone manners and the candidates must be able to communicate the technical responses clearly and effectively. Candidates will require a solid understanding, with sound and proven technical knowledge across the electrotechnical and building services schemes.

ASAP

ASAP