News Article


NAPIT support members through COVID 19

With the fast evolution of the COVID-19 virus impacting all businesses throughout the UK and the country in lockdown, NAPIT address the impact this is having on members and what measures they have put in place to help support them during this time.

Many tradespeople, since the coronavirus outbreak hit the UK, have found themselves either not able to work, or not gaining any new work. Some however are continuing to work, as Government have advised to continue carrying out emergency or essential work to ensure our homes and key buildings, such as hospitals, can continue to operative safely.

NAPIT are providing support to its members whether they are still going out to work, or staying home and have the following support functions available to them during this unprecedented time:

Supporting Work:

Members Emergency Work Register - Consumers can use the 'emergency call out' filter to identify those members who are available to carry out emergency works. View the search function here:

New exclusive service NAPIT Leads - A zero set-up cost solution to drive inbound telephone sales leads. In these difficult times, if members are in a position to take on new emergency enquiries on a cost per lead basis, then NAPIT Leads can help.

Copronet - Members can continue working remotely with their clients and team members by using Copronet. The project management tool allows plans and drawings to be commented on live, as if you are sitting around the same table. NAPIT members can have the Pro Plan FREE, forever, worth £300+ VAT P.A.

Supporting Business:

Fees and renewal support – NAPIT have put a range of options in place to reflect the different circumstances of individual members.

Voicing members concerns – NAPIT have relayed the main issues that members have reported to us in discussions with The Department for Business, Energy and Industrial Strategy (BEIS), to take into a wider government review on the impact of COVID-19.

Customer Service - The NAPIT team remains on-hand to talk to over the phone as usual.

NAPIT Desktop & Mobile support - On hand as always to help with software and app support.

Technical Support:

Regular email bulletins – Covering updates on the latest COVID-19 news and technical information available.

Weekly Webinars - FREE weekly member exclusive CPD technical webinars with the NAPIT technical team. Getting members up to speed on all the latest updates and allowing them to grow their CPD portfolio.

Accessible technical support – NAPIT’s technical helpline team are dedicated to welcome any calls of a technical nature as normal.

Competent Person Magazine – Now being distributed to all members digitally straight into their inbox.• Online technical articles and resources – NAPIT are increasing the amount of technical content accessible to members over the coming weeks.

NAPIT Forum – A platform for members to communicate with one another or query the NAPIT Team.

Mike Andrews, NAPIT Group Chief Executive said: “It is an extremely worrying time for everyone, not only are we faced with health concerns for ourselves and our loved ones, but also for the future of our businesses. NAPIT are doing all that we can to support our members, consumers and the wider industry during this unprecedented time.”

If you are entering people’s premises to undertake any work, please follow the Public Health Guidelines on safe working - available to view here:

Article Published: 21 April 2020


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NAPIT is one of the leading Government approved and United Kingdom Accreditation Service (UKAS) accredited membership scheme operators in the building services and fabric sector. There are currently more than 16,000 NAPIT registered installers in the electrical, heating, plumbing, ventilation, microgeneration and building fabric trades across the UK domestic, commercial and industrial markets. Read more...

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