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Consumer Advice

Why Choose a NAPIT Member?

It is important that you get work completed by a competent business or tradesperson, who are committed to quality, safety and consumer care.

NAPIT certificated scheme members have demonstrated their competence, they are required to hold the necessary insurances and have the right processes and procedures to assure compliance.

NAPIT Members Are:

✔ Are required to hold valid insurances 

✔ Able to complete work safely and to legally required standards

✔ Regularly assessed to provide assurance of their ongoing competence

✔ Capable of working to the very latest health and safety regulations

✔ Able to provide you with the necessary certificates, maybe requested by tenants, insurance providers and solicitors to demonstrate the regulatory compliance of the work they do

Schemes Explained

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Find a Trusted Business or Tradesperson

NAPIT members are assessed to ensure competence and compliance against relevant standards.

Advice to find the right business or tradesperson

Find A Tradesperson

Benefits of a NAPIT Member:

Authorisation, Accreditation, Certification and Registration

A confusing number of terms are used across the various schemes that consumers come across.

NAPIT Registration is authorised by the government to operate Competent Person Schemes in support of self certification against the Building Regulations in England and Wales. The current scope of NAPIT Competent Person Scheme authorisation can be reviewed at the Government website.

NAPIT Certification is accredited by the United Kingdom Accreditation Service (UKAS) to certificate business or tradesperson across a wide range of schemes. A current schedule of NAPIT accreditation is available at the UKAS website.

Scheme members are usually both registered (i.e. on a register of approved business or tradesperson, such as that provided via the search facility on this website and those on the various scheme websites) and certificated (i.e. in receipt of a certificate approving them within the scope of a particular scheme). The search facility is a means of verifying the status of certification of a Scheme Member.

Regulations

Not all work carried out by members is covered by regulatory requirements. This section aims to give a sufficient overview to understand which work is regulated.

The Building Regulations in England and Wales require that certain types of work are notified as compliant either via Building Control or by self-certification by a Competent Person. NAPIT registered scheme members in the areas of electrical, heating, plumbing, ventilation & air-conditioning, microgeneration and building fabric trades are able to certificate their own work, saving consumers the time and money that would otherwise be involved in using Building Control.

Building work throughout the UK is often subject to Planning Regulations and understanding whether planning permission is required, is the building owner’s responsibility. Some of the work areas that NAPIT are involved in are subject to what is called Permitted Development, which allows specific work to go ahead without planning permission provided certain requirements are satisfied. This is particularly true of microgeneration work and useful guidance is available on the Microgeneration Certification Scheme (MCS). Website for this.

Electrical work is covered by the Building Regulations in England and Wales, and throughout the UK it is also covered by what are titled the IET Wiring Regulations (BS 7671). Compliance with the Wiring Regulations is the accepted way to satisfy electrical safety legislation. Whilst Building Regulations Part P (electrical safety) is the most commonly referenced regulation, it is important to note that electrical work must comply with all relevant parts of the Building Regulations, therefore, NAPIT is not simply a “Part P Scheme” and NAPIT registered electrical contractors are not merely “Part P Approved”, despite this being common terminology in the industry.

Approved Document P itself states: Other parts of the Building Regulations contain requirements that affect electrical installations. Examples include, but are not limited to, the following:

1) Part A (Structure): depth of chases in walls, and size of holes and notches in floor and roof joists

2) Part B (Fire safety): fire safety of certain electrical installations; provision of fire alarm and fire detection systems; fire resistance of service penetrations through floors, walls and ceilings

3) Part C (Site preparation and resistance to contaminants and moisture): resistance of service penetrations to rainwater and contaminants such as radon

4) Part E (Resistance to the passage of sound): soundproofing of service penetrations

5) Part F (Ventilation): dwelling ventilation rates

6) Part L (Conservation of fuel and power): energy efficient lighting

7) Part M (Access to and use of buildings): height of socket-outlets and switches

Building Regulations vary across regions of the United Kingdom, further information can be found at the following external links:

England      Wales      Scotland      Northern Ireland      Jersey       Guernsey       Isle of Man

Financial Incentives

Governments offer grants to encourage eco friendly upgrades, that reduce carbon emissions reliance on fossil fuels and energy efficiency. This supports national and global climate goals.

NAPIT does not have any involvement in the management or operation of financial schemes, as that is the responsibility of Ofgem

What Certificates (etc) to Expect if using a NAPIT Certificated Installer

Electrical Installation Work (all regions)

A BS 7671 certificate should be provided to you directly by the installer after the work is completed. It will be entitled either Electrical Installation Certificate (EIC) or Minor Electrical Installation Works (MEIWC) depending on the nature of the work.

Electrical Installation Work (England and Wales)

In addition to the EIC/MEIWC above, if the work is required to be notified under the Building Regulations you should receive a Building Regulations Compliance Certificate (BRCC). This should have been notified to NAPIT by the installer and posted to you within 30 days of your work being completed.

Work Carried out under the Microgeneration Certification Scheme (MCS) – (small scale renewable energy installations for electricity and heat generation - all regions)

Following any work done under the MCS, you should be left with a handover pack with a number of specific contents that can be checked at this external link.

The installer is also required to register your installation on the Microgeneration Installation Database within 10 days of commissioning the system and should supply you with the MCS Certificate generated from the database.

Small scale renewable energy work (England and Wales)

In England and Wales, whether or not the work is completed under MCS, small scale renewable energy is notifiable under the Building Regulations and you should receive a Building Regulations Compliance Certificate (BRCC). This will issued by NAPIT and should arrive within 30 days of your work being completed.

Heating, plumbing, ventilation/air-conditioning, windows, doors, roofing and insulation (England and Wales)

If such work is required to be notifiable under the Building Regulations you should receive a Building Regulations Compliance Certificate (BRCC). This should have been notified to NAPIT by the installer and posted to you within 30 days of your work being completed.

Please note: If your work was carried out by a NAPIT registered installer and you are not in receipt of a Building Regulations Compliance Certificate and you think you should be (i.e. the work requires a certificate and was completed over 30 days ago), we suggest contacting the business or tradesperson, who carried out the work, if you require any further assistance then please contact our NAPIT Customer Services on 0345 543 0330 or [email protected]

Financial Protection

It is important to know that you are in safe hands. NAPIT Members are committing themselves to comply with requirements that include; rectification of faults and effective handling of complaints.

Responsibility for compliance always lies with the business or tradesperson you engaged. The schemes require that the business or tradesperson warrant relevant work for a period of at least 6 years, within which time they must return and rectify any non-compliant matters that are attributable to their work.

The business or tradesperson should have made this commitment to you in writing in their quotation/contract paperwork. You may not be protected if you enter into an agreement with a business or tradesperson, without such details being provided in writing.

If a problem arises and the business or tradesperson is no longer certificated, but are still in business, they remain obliged to comply with the contract, irrespective of their certification status.

If they are no longer in business some protection may be available.

 

Information For Households

Home Owners

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Tenants

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Landlords

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Further Guidance

What to do if your Tradesperson

is no longer trading

Download PDF

Electrical DIY work and the Electrical Certifier Scheme

Download PDF

Which MCS complaints should be addressed to Consumer Codes?

Download PDF

Which types of work are covered in each of NAPIT Schemes?

Download PDF
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