
TrustMark
TrustMark is the only UK Government-Endorsed Quality Scheme for work carried out in or around the home.
Since they started in 2005, they have been working to help drive up standards across the industry and improve the protection offered to homeowners when having work done. TrustMark is a not-for-profit organisation, operating under a Master Licence Agreement, issued by the Government’s Department for Business & Trade. Unlike many other trader approval schemes, TrustMark’s profits are continually reinvested into the scheme to improve their service and enhance consumer protection.
About TrustMark Video - https://youtu.be/WlwfTiZLLBY
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TrustMark Scheme Provider
As a TrustMark Scheme Provider, we commit to meeting the operating requirements of their Quality Scheme.
We work with TrustMark Registered Businesses to ensure they commit to and maintain the required standards of technical competence, trading practices and customer service.
These practices help to provide homeowners with assurance and confidence when they engage a TrustMark Registered Business, and for trades, they help demonstrate their quality and professionalism.
If you want to demonstrate your commitment to high standards of work and customer service, you can apply to join TrustMark through us.
Key reasons we work with TrustMark
1. Commitment to Quality:
- Quality Assurance
- High standards of competence, customer service and trading practices
- Driving up standards across all trades
-Eligible for their national Trading Standards Approved Scheme
2. Commitment to Protecting the Consumer:
- Giving homeowners the confidence and assurance that they’re protected
- Support for businesses and customers if things go wrong with access to TrustMark’s simple dispute resolution process
- Access to support, training and an independent Ombudsman to help resolve difficult complaints
3. Access to more work
- As the only UK Government Endorsed Quality Scheme for works done in and around the home, TrustMark has close relations with Local Authorities and national organisations
- TrustMark works with third parties and leading financial institutions to create more work opportunities for businesses and more flexibility for consumers
4. Access to Government Funded Schemes
- TrustMark is mandated for a number of Government Funded Schemes including: Energy Company Obligation (ECO), the Great British Insulation Scheme (GBIS) and the Social Housing Decarbonisation Fund (SHDF)
As well as giving you:
- Exclusive cashback offers for your customers
- Simple, free and legally approved contracts
TrustMark's 'Find a Trader' online directory
With over 500,000 unique visitors to the TrustMark website each year, it’s easy for customers to find your business. Through TrustMark’s ‘Find a Trader’ online directory, customers can easily find your business. With your unique profile, you can link to your website, manage customer enquiries, manage your presence and build positive feedback.
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