Careers

NAPIT are looking for a well-rounded individual who will thrive in a varied role. The position will support the accounts team with the daily administration requirements of finance office.

The role of Communications Officer is focused on raising the profile of NAPIT & the Electrical Safety Roundtable (ESR). This is to be achieved through the creation of relevant content, shared via blogs, newsletters, internal briefing comms and with other relevant bodies and organisations.

This individual will also be responsible for monitoring the activities of Government and other relevant working groups and organisations, providing strategic communications advice and public affairs support.

NAPIT are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound call, chat and email channels. The Customer Services Team are a front-line service for NAPIT’s customers as well as members of the public and external agencies, receiving high volumes of calls on a variety of areas and subjects including receipt of complaints. We pride ourselves on a team who deliver an excellent customer experience and help maintain our positive Net-promoter score.

NAPIT are looking for a motivated and confident person who enjoys working with multiple parties to log, investigate and achieve complaint resolution. As a Complaints Co-Ordinator you will handle a high level of complaint cases reported by consumers and other 3rd parties against NAPIT members.

NAPIT are recruiting skilled and experienced individuals to join our technical helpline team on a full-time basis to assist with the members and schemes technical queries. The role will require excellent telephone manners and the candidates must be able to communicate the technical responses clearly and effectively. Candidates will require a solid understanding, with sound and proven technical knowledge across the electrotechnical and building services schemes.

ASAP

ASAP